Dassault Systèmes Looking for WW Customer Process Experience Operations at Pune, Maharashtra Full Time

Mission: To be part of Worldwide Customer Process Experience Operations team supporting VS Sales Channel

Role Description

• Support Geo Partner Sales Manager with their queries
• New Partner onboarding in the system
• Process the Amendment and Letter of Authorization requests from PSM’s within TAT
• Participate and Support improvement initiatives within CPE Ops team
• Collaborate with WW Legal team for any delay in issuing contract documents
• Perform partner credibility assessment before partner evaluation review
• Active participation in weekly partner evaluation review calls
• Knowledge of Partner Acquisition Lifecycle
• Partner Relationship Management

Data tracking, reporting and dash boarding

Profile:
Education Level: Any Graduate. Postgraduate in Operations would be preferred

Level of Experience: 2 – 4 years

Skills / Competencies:
Essential:
Hands-on experience on Partner onboarding

• Knowledge of Partner Acquisition Lifecycle
• Process Oriented Mindset

Communication skills

Negotiation skills

Recommended:

• Analytical skills
• Reporting & dash boarding
• Able to multitask
• Flexible with working timelines

Diversity statement

As a game-changer in sustainable technology and innovation, Dassault Systèmes is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it’s our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.