Your responsibilities:
Experience in Post Sale Customer relationship management and Collections.
Liasioning with Banks, NBFCs, Legal Teams and Any other relevant vendors.
Strong client focus including pre and post-sales services for long term retention.
Should have knowledge of the entire customer lifecycle from initiation to possession.
Create a hassle free and seamless experience for the customer with regards to on-boarding, registration, payments follow-up etc. and also to deliver prompt and accurate service to the customer.
Experience dealing with NRI customers and provide a hassle-free experience.
Strong communication and negotiation skills.
Create daily, weekly and monthly reports and communicate with effectively with leadership.
Meeting monthly targets in the assigned projects is mandator.
Skill sets/Experience we require:
Minimum 3 years’ experience as CRM post sales in Real Estate industry.
Expertise in Real Estate Domain.
Pedigree:
Bachelor’s degree in any discipline.