Key Responsibilities and Account abilities:
Contacting potential customers by phone to sell products/services.
Meeting daily/weekly/monthly sales targets set by the company.
Maintaining a high level of call productivity and quality by making a targeted
number of calls per day and following up with potential customers.
Building and maintaining long-term relationships with customers by providing
excellent customer service and resolving any customer complaints or queries
promptly.
Accurately and timely recording of customer interactions and sales in the company’s
CRM software.
Meeting or exceeding individual performance metrics such as conversion rate,
average handle time, and customer satisfaction score.
Continuously improving product knowledge and understanding of the company’s
value proposition to provide better recommendations and increase sales revenue.
Qualities:
Highly motivated and target-driven.
Positive attitude and ability to work well in a team.
Self-starter with the ability to work independently.
Strong work ethic and integrity.
Ability to handle rejection and bounce back quickly.
Requirements:
Minimum of 1 year of experience in telesales.
Graduate degree in any field.
Excellent communication and interpersonal skills.
Ability to persuade and influence others.
Strong sales and negotiation skills.
Good time management and organizational skills.
Proficiency in MS Office and CRM software.
Experience : 1 – 4 Years
No. of Openings : 5
Education : Any Bachelor Degree
Role : Telesales Executive
Industry Type : Call Centre / BPO / KPO / ITES / LPO
Gender : [ Male / Female ]
Job Country : India