Accenture Looking for Network Security Operations Network Operations Practitioner at Bengaluru, Karnataka Full Time

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com

Project Role :Network Operations Practitioner

Project Role Description :Design specialist solutions in line with business needs. Act as a service fulfillment and program SME and be accountable for tracking and reporting performance measurements and SLAs of service fulfillment teams to the client. Deliver business value to the project and work with clients on performance and process optimization.

Management Level :10

Work Experience :4-6 years

Work location :Bengaluru

Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : A: 24/7 operational support for a US based client by owning resolving the incidents, tasks changes until closure B: Resolve high, medium low Priority incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes C: Participate in operational support calls daily meetings, ensuring production systems and devices are online and available D: Install, configure, patch and maintain all firewall technologies eg: Check Point, Palo Alto

Technical Experience : A: Should have 4 to 5 Knowledge of OSI Model, TCP/IP Networking, Packet filtering, Stateful Inspection, Next-Gen firewalls eg Check Point, Palo Alto, Cisco, Forcepoint, URL Filtering, Basic routing switching concepts B: Proficient at troubleshooting L2/L3 issues C: Hands on experience with at least either one of the firewall technologies – Checkpoint and/or Palo Alto

Professional Attributes : A: Good verbal and written communication skills to connect with customers at varying levels of the organization B: Ability to operate independently and make decisions with little direct supervision

Educational Qualification : A: 15 years of full-time education

Additional Information : A: Should be open to work in shifts

15 years of full time education