Project Role :Technology Architect
Project Role Description :Review and integrate all application requirements, including functional, security, integration, performance, quality and operations requirements. Review and integrate the technical architecture requirements. Provide input into final decisions regarding hardware, network products, system software and security.
Management Level :10
Work Experience :4-6 years
Work location :Gurugram
Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : 1 Respond to user/client escalations and engage functional escalation and Management escalation as required 2 Participate in incident management meetings, drive initiate SRT bridges 3 Prompt handling of all /incidents/problems/SRs in order to minimize the impact of incidents upon client end service quality and consequently identifies opportunities to improve the day-to-day operations of the client supported 4 Drive metrics for Hopping, backlog, reopen tickets ageing tickets
Technical Experience : 1 Storage administrators are responsible for managing the secure and efficient storage of an organizations electronic data, including electronic files and storage hardware 2 Develop, configure, and maintain storage systems and resources, often involving a combination of onsite storage and offsite virtual or cloud-based solutions 3 Good Knowledge on Network Attached Devices NAS, Storage Area Network SAN and also Storage Monitoring Tools
Professional Attributes : 1 Good communication skill, Leadership skills, team handling skills, team building , analytical skills and good presentation skills and ability to work independently
Educational Qualification : 1 BTech or BCA 2 15 yrs of full education
Additional Information : 1 Willing to work in 24/7 support rotational shifts
15 years of full time education