1) Serve as a Payroll specialist and answer inbound/outbound calls and handle routine client requests/queries with utmost care.
2) Resolve routine customer concerns with pre-defined solutions
3) Builds strong relationships with a portfolio of clients, conducting regular structured calls to review performance
4) Develop and leverage a broad understanding of ADP products in support of client needs
5) Looks for solutions which will allow our customers to focus on their core business
6) Drive positive defining moments with client
Any graduates with very good communication skills and the ability to deal effectively with different clients. Good problem solving skill and ability to think through in different situations.
Skills required:
##LI-DNI
This is a client facing advisory role to ensure payroll and overall service for allocated clients go smoothly
1) Serve as a Payroll specialist and answer inbound/outbound calls and handle routine client requests/queries with utmost care.
2) Resolve routine customer concerns with pre-defined solutions
3) Builds strong relationships with a portfolio of clients, conducting regular structured calls to review performance
4) Develop and leverage a broad understanding of ADP products in support of client needs
5) Looks for solutions which will allow our customers to focus on their core business
6) Drive positive defining moments with client
Any graduates with very good communication skills and the ability to deal effectively with different clients. Good problem solving skill and ability to think through in different situations.
Skills required:
Explore our COVID-19 page https://jobs.adp.com/covid19/ to understand how ADP is approaching safety, travel, the hiring interview process, and more.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.