Airtel India Looking for TM-HDO at Ludhiana, Punjab Full Time

Reduction in GFR (DSL/Voice) – i) Broadband GFR Reduction ii) Repeat & reopen SR reduction for all products

Customer SLA Enhancement – i) Enhancing Customer SLA ii) Reduction in beyond SLA, open SR>3 & 7 days iii) Solitaire and Titanium Customer SLA improvement

Reduction in Field SRs

Implementation of new work ways and Quality of repair

Opex and Budget control

Our Culture Code

All work and no play isn’t how we do things at Airtel. Here, innovation is a way of life and we believe that a dynamic and friendly environment helps our employees strike a healthy work-life balance. In fact, a defining characteristic of life at Airtel is a fun, youthful and vibrant work culture

You are an ideal FIT if you have

Strong analytical skills

Knowledge of technology – ADSL, VDSL etc.

Understanding of DSL CPE, TR69 & CAS

Experience of handling large team in dotted matrix

Knowledge of wireline/broadband/internet business

Strong communication skills