Commonwealth Bank Looking for Global Reconciliations – Operations Team Member at Bengaluru, Karnataka Full Time

Key Task Types

Execute the validation of the selected accounts using the reconciliations tools.

Using the available systems including SWIFT, and various payment systems. Initiate cases within reconciliations tools to manage the exceptions.

Ensure all exceptions are followed up or resolved in a timely manner with adequate audit trails.

Timely and effective communication with internal and external clients (including overseas and domestic banks) to arrange clearance and/or settlement of exceptions. Report processing/operational risk issues to management.

Identify, communicate and escalate identified issues to minimise the risk exposure to the bank

Execute testing of systems and changes to processes and workflows when required.

Comply with Bank policies, protocols, risk controls and frameworks.

Develop knowledge of foreign exchange processes and procedures by interactions within the larger team.

Provide superior client service aligned with the client’s needs and business objectives by continually reviewing work processes to reduce costs, error and minimise manual processes.

Pro-actively Identifies, Recommends & Drives Process Improvements within the area that produce business efficiencies.

Provides constructive ideas and resources to any project work. Delivers all agreed project action items.

During periods of resource constraints provides support and cover for other roles and positions within the team.

Continuous maintenance of procedures, including the testing & implementation of new processes/procedures/rule updates .

You require the motivation to come up with timely answers or solutions on outstanding issues, and deliver within the allocated cut-off times for the bank

Escalation of any risks, audit and compliance issues to management in a timely manner.

The senior reconciler will be expected to exercise delegated authority from the manager as required.

PLEASE NOTE: Due to the nature of Global Reconciliations roles, including reporting and funding requirements, non-standard start times will be required for this role (e.g. start times as early as 0730hrs AET, either on a regular or rostered basis).

Your skills & experience

Risk Mindset –All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks.

Essential :
Prior experience in a fast paced processing environment preferred (1 to 3 years).

7+ years’ experience in middle office, reconciliations or payments processing.

Sound knowledge of reconciliation and payment systems SWIFT, and other payment systems.

Sound knowledge of various Market products & an understanding of the inherent risks involved

Experience with handling Back Valuations & Use of Fund Queries.

Strong accuracy and attention to detail.

Ability to work with Internal & External Stakeholders to achieve business outcomes.

Professional attitude to achieve desired results.

Excellent internal customer service skills.

Superior communication skills

Energetic and thrives on working in a fast paced, tight deadline environment.

Highly motivated & positive attitude

Demonstrates initiative and possesses good problem solving ability

Good planning and organising skills with the ability to work to deadlines

Work well in a team environment

Your development

In this role you will gain experience in:
Start-up (e.g. managing or contributing to a new service, product, business, system or process)

Turn around (e.g. resolving inherited business challenges, turning around a struggling business area/team or improving customer service measures (Internal or External Customer Surveys))

Risk management (e.g. managing financial, customer and reputation risks or risk processing/reporting)

If you live the values we can offer great opportunities, whether you want to move across the organisation or up into a leadership role, the Code of Conduct guides our decision making so we can do what’s right in every situation. ]

If you’re already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you’ll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

We’re aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 19/10/2023