DBS Bank Looking for Customer Service Officer at Vadodara, Gujarat Full Time

Ensure compliance with all applicable regulations and bank policies for all processes related to banking transactions

Process cash transactions, transfer transactions and clearing of instruments

Receipt & processing of cheques, demand drafts, dividend warrants, pay orders & other instruments, bills for deposits up to authorized limits

Process requests for new account opening, transaction updation etc., either jointly with an officer or independently, upon specific authorisation in this regard

Process customer service requests, Respond to customer service account inquiries such as account balances, transaction details, statements and fees/charges.

Address customer queries and grievances within the defined timelines and escalate when required to the appropriate authorities

Primary Location: India-Gujarat-Baroda

Job: Operations

Schedule: Regular

Employee Status:
Full-time

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Job Posting: Jun 7, 2023, 2:25:26 AM