Customers • Maintain good working relationships, Co-ordination, discussion and communication • Independently operations management Project Manager • Assist to meet targets • Together with operations manager participate in problem solving and trouble shoot process Vender (Logistics service provider) • Ensure all service providers meet Customer’s requirements and follow the SOP MIS and Billing Inputs • Ensure to provide right input to FBAP team for billing Ensure operational issues are registered and resolved or escalated to next level within time frame and most efficient possible manner. • Ensure no effect on production due to any issues in operations • Support on ad hoc requirement • Adherence to project’s SOP • Ensure that the SOPs are being followed and adhered to • On time and accurate MIS for CUSTOMER part / production planning Area Operations staff at all levels • Daily working process review and discussion