Ditto Looking for Customer Service Quality Executive – Campus at Remote Full Time

Ditto is a new offering from Finshots. We want to help millennials make better financial decisions. And we are starting with Insurance. With Ditto, you don’t just compare insurance. You understand it. Narrow down choices. Avoid pitfalls and make better decisions.

Ditto has been featured in LinkedIn’s Top Indian Startups of 2022.

Finshots is one of the leading financial newsletters with over 500K subscribers.

What do we do at Ditto?

We help people buy insurance.

We explain health and life insurance in a language users understand

We curate and offer personalized recommendations

Who’s backing us?

We are funded by Zerodha- India’s largest stockbroker

Roles and Responsibilities

Call monitoring and provide actionable insight to improve current processes

Assist in developing, creating, and implementing quality processes

Gather information to help improve advisor performance

Provide feedback on the quality of advisor’s recommendations

Develop customer support quality standards

Experience and Skills

Experience of 0 – 2 years

Strong communication skills

Excellent customer service skills

Prior experience in the Insurance Domain will be an added advantage

Strong sense of ownership and leadership quality

Excellent listening and analytical skills

Ability to communicate and collaborate effectively

Please find the Application/Interview Process here:
Should we like your application, we will send you a link via email to record a Short Video Resume.

Please take the time to check your inbox and record the same as this process is mandatory. Post you sending us the video, the interviews would be as follows –

1. HR Introductory Call

2. Task 1

3. Task 2

4. Final Managerial Round

Perks

Remote work

Comprehensive health insurance coverage for you and your family

CTC – 4,51,600 LPA