Sr. No. Key Responsibility Areas Key Performance Indicators Measurement Criteria
1 CLMS Compliance Onboarding of All Contractor on Compfy portal and ensuring CLRA compliance for smooth invoicing % compliance audit report
Display of Notices/POSH ICC notification/ Renewal etc Audit reports
Monthly Governance meeting with all Admin vendors and share MOM No of monthly Governance meeting conducted and MOM shared
2 Process Improvement and Adherence Vendor Bill Payment Compliance Weekly HO partner payment pendency tracker
No work beyond 25k to be done without PR and no post facto PR’s to be raised Monthly PR tracker
Monthly Governance meeting with all Admin vendors and share MOM No of monthly Governance meeting conducted and MOM shared
Contract renewal of all admin vendors 60 days prior to their end date 100% contract renewed before expirey and tracked through monthly renewal tracker
Managing HSE observation and timely closure on GHSE portal Weekly GHSE report
Managing Admin Audits (Internal and External) Audit reports
3 Managing Work Enviornment and Infrastructure support Furniture repair to be completed at Terminal/CFS Repair and maintenance to be closed by June’23
Support Canteen Infra and food quality (Availability of Cutalry/Equipments like refregerators/Cangteen Chairs and feedback on food quality bi-Annually) 1.Material and Equipment availability by 30th April
2. Feedback Survey Report to be conducted Bi-Annually
3. Facility Audit report
Transport Infrastructure (Process of own LMV in place, LMV Drivers availability and vehicle hygiene ) 1. Monthly LMV Audit reports to be shareed
2. Random Audit inputs of running LMV’s
Washroom for Female candidates at ICD gate, ICD Canteen and Wharf area for diversity hiring. Hygiene of existing washroom facility Readiness of facility
4 Adherence to Well Being and Engagement Calendar Organising events and making administrative arrangements for Festive Celebrations Celebrations a sper Enaggement calendar
5 BU Special Project & Lean Projects Reduction of Stationary/Corier Cost by 10% using lean methodology %age reduction in stationary cost by Nov’23
Reduction of Vendor invoice payment TAT to 45 days
Monthly pendency as per tracker
6 Safety Plastic Waste segregation and disposal Management
Monthly waste report submitted to Safety
Safety Night Rounds and Safety Interaction As per Safety schedule and monthly interaction report