DXC Technology Looking for Moogsoft Administrator at Bengaluru, Karnataka Full Time

Job Location: Bangalore

Responsibilities:

• 5+ years of overall experience working on any cloud technology.
• 2+ years of integration experience with Moogsoft AIOps Platform
• In-depth experience supporting Moogsoft AIOps platform
• The position requires scripting to automate deployments with Monitoring and Event management solutions, ensuring 24/7 visibility of critical applications and service portfolio
• Enhance Moogsoft adoption, implement automated onboarding strategies, improve self-service capabilities, etc. all with a metric based focus to show the value add Work with customers and other stakeholders to drive results to implement correlation, visualizations, reports and dashboards Utilize scripting abilities to improve current processes focusing on automation; Expert level scripting (reporting, API integration with other monitoring tools, automation, etc.)
• Create and maintain documentation specific to Moogsoft platform adoption, self-service capabilities, etc and keep abreast of overall IT initiatives as they affect Moogsoft and Cloud Monitoring Keep up to date on latest technology trends and developments to drive cloud monitoring strategy Required.
• Define and maintain deduplication and correlation rules.
• Development of deduplication and correlation rules through code and proper version control of the same
• Implementation of deduplication and correlation rules through azure devops pipelines
• Define and maintain the webhooks for SNOW integration for create incident.
• Act as the single SPOC for all queries related to Moogsoft functionalities.
• Own the interaction and actions with Moogsoft vendor.
• Create SNOW incidents on pre-defined KPI’s (metrics etc) & Validate incident generated on SNOW.
• Capture payload information.
• Responsible for risk, issues mitigation plans and execution.
• Manage integrations with SNOW in collaboration with Philips SNOW, ELK and Grafana leads.
• 24×5 Support Model (Bi-weekly rotation shift) + On-call Shift on week ends
• Location : Bangalore . Need to work in ODC (Offshore development center)