Fortuco Resource Pvt. Ltd Looking for Customer Service Executive Chat Support Non Voice at Kolkata, West Bengal Full Time

Urgent Requirement Customer Service Chat Support Executive Non Voice Process

Shift – Rotational Night Shifts and 5 Days working Fresher & Experience both can apply

Key Responsibilities:
Chat and Email coordination with customers

Effective communication via mail/chat

Assist digital team with online campaigns.

Protecting brand image and reputation in the market.

Provide real-time support

Escalating to relevant team(s) internally and/or externally

Good communication (verbal & written)

Proficiency with MS Office particularly MS Excel

Customer-centric attitude

Maintain accurate records

Qualification : 12th Pass and Any Graduate can apply with Excellent Communication English.

Benefits : Joining bonus 10k