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HDB Financial Services Limited Looking for Collection Associate AL at India Full Time
Identification of Prospective customers, Sourcing & Sustaining customer Relationship
Handling Key customers and Providing Best Service
Resolving customer issues
Coordinating with different departments to provide better service levels.
Prepare and plan to work on day to day collections.
Ensure day to day challenges for collecting old dues Identify fraud customers, track and target them to collect pending EMIs amount.
Prepare contingency plan for all collection related activities Manage the team of Bucket Managers and ensure achievement of the monthly resolution targets Ensure minimum forward flow from the buckets
Handling Key customers and Providing Best Service
Resolving customer issues
Coordinating with different departments to provide better service levels.
Prepare and plan to work on day to day collections.
Ensure day to day challenges for collecting old dues Identify fraud customers, track and target them to collect pending EMIs amount.
Prepare contingency plan for all collection related activities Manage the team of Bucket Managers and ensure achievement of the monthly resolution targets Ensure minimum forward flow from the buckets
