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HDFC Bank Looking for Collections-Collections Officer-SLI – Berhampore at Baharampur, West Bengal Full Time
Department
Collections-SLI
Job posted on
Aug 20, 2023
Employee Type
Permanent-Sales Vertical
Experience range (Years)
0 – 2 years
Group Company: HDFC Bank Limited
Designation: Collections-Collections Officer-SLI (221_1705_100098)
Office Location: BERHAMPORE – WEST BENGAL Berhampore (Branch)
Position description:
Sr Collection Officer-Unsecured
Primary Responsibilities:
Meet the Business Targets of Resolution, Rollback and Normalization Follow up for Settlement and Pre NDC Conversions
Capture accurate Feedbacks and trails in Collection System 100% coverage on accounts Increase and provide appropriate Attempt Intensity on Accounts.
Provide Accurate Reason Codes and feedbacks on Accounts Follow up on exception cases
Additional Responsibilities:
Coverages-Trails-Intensity
Educational qualifications preferred
Category: Bachelor’s Degree
Academic score: Pass
Institution tier: Any
Required Certification/s:
Required work experience
Industry: Banking/NBFC Preferred
Role: Collections/Customer Service
Years of experience: 0 to 2
Key Performance Indicators:
Resolution, Rollback & Normalization
Required Competencies:
Result Orientation, Team Work, Customer Service
Required Knowledge:
Excel and MS office
Required Skills:
Negotiation skills, communication skills, Influencing skills & Time Management
Required abilities
Physical: Travel if required
Specific requirements
Travel: Travel if required
Vehicle: NA
Other details
Contract Types: Permanent
Compliance Related: No
Union Affiliation: No
