HH Global Looking for Credit Controller at Mumbai, Maharashtra Full Time

Purpose of the job:
The primary objective of a Credit Controller is to take full responsibility and management of a portfolio of key customers with the purpose of maximising the debtor cash collection performance and reduce overdue debt whilst minimising any risk of late payment and bad debt. This role works closely with their peers and cross – functional departments. As well as offering continuous support to more junior staff within the team, fostering teamwork, and providing cover as & when required.

The role provides credit control services to one or more Business Units, working closely with key sales representatives to support the financial objectives to maximise performance of the working capital, reduce and maintain overdue debt at acceptable levels and minimise each business unit bad debt and provisions. The position will challenge the status quo and influence the Customer and Sales team, whilst maintaining excellent working relationships with both internal and external customers whilst adhering to standard processes, procedures, and policies.

Key Responsibilities:
Key Responsibilities

Reconciliations, banking, processing of credit notes and assisting with bad debts.

Booking Bank receipts entries & Allocation against proper invoice

Follow up with customer for collection & resolving client queries if any

Share Balance confirmation statement to client as per requirement

Follow up with internal team for Timely invoice submission & collection from client

Co-ordination with billing team in case of any query in creating invoice.

Collect customers’ current and overdue debts proactively investigating and resolving any disputes/queries within a timely and effective manner.

Prepare reports and collect information for internal business needs and customers as required.

Make recommendations to the Team Leader of potential improvements to credit department systems or procedures.

Ensure proficiency in reconciling and reporting account transactions

Ensure all work practices meet company standards, relevant compliance obligations and relevant laws.

Cash flow forecasting – weekly detailed forecast by every sales invoice for 8 weeks ahead, comparison to previous week and major movements.

Liaise with sales Account Managers regarding overdue/disputed accounts

Preparing Aged Debt Analysis on a weekly basis

Updating Invoice submission tracker and highlighting the delays.

Booking Month end closing entries

Knowledge, Skills + Experience:
SPECIFICATION:

• GraduatePost Graduate in Accounting
• Strong leadership and mentoring skills
• Able to juggle multiple responsibilities at one time
• Excellent verbal and written English language communication skills
• Extremely high level of attention to detail
• Punctual and time-sensitive
• Target oriented and AR resolution mind set
• Team player
• Strong analytical background

COMPETENCIES

Customer Focused: Goes beyond quality, delivery, reliability and consistency – involves focusing one’s efforts on finding what a customer needs, before the customer themselves are even aware. Using this information and addressing and meeting the requirement.

Relationship Building: Has the ability to build and maintain a network of business related contacts which will be useful in meeting objectives. It implies an understanding of customers’ and the wider market place and using this knowledge to develop networks and relationships.

Results Focused: Ensuring you are a finisher as well as a starter; it involves measuring and monitoring progress and keeping an eye on the bottom line. It is important that when the change of pace is intense, distractions do not take over, and initiatives started are completed.

Team Player: Commitment to the organisations’/ departments’ common goal, a focus on what is best for the business rather than suits the individual. It involves communicating, sharing and supporting and it goes much further than meeting others half way, it is about putting effort into building good working relationships, taking the initiative when others are slow and not being put off by negative responses.

Achievement Drive: Wanting to do the best possible job to improve the performance of the business and the competitive position of HHG in the market place. Always looking for a better way to get things done and puts plans into practice. If improvements can be made, inadequacies will be questioned and actioned.

Information Seeking: Keen interest, curiosity and desire to know more. This involves more than asking the standard expected questions, it requires pressing for exact information that may be able to be used in the future.