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HomeLane Looking for Customer Care Intern at Bengaluru, Karnataka Full Time
Job Description
As a Customer support Intern, the role is to support and manage customer concerns through calls, mails & social media platforms.
Primarily be part of a contact center and need to handle escalations while working with and maintaining the relationships between departments and servicing the needs of clients.
Responsible for the handling of customer escalation tickets through ticketing platforms, includes offline & online/ social media platforms – like facebook, Instagram, twitter, LinkedIn, other customer feedback platforms etc along with Google location services/ reviews
As a Customer support Intern, the role is to support and manage customer concerns through calls, mails & social media platforms.
Primarily be part of a contact center and need to handle escalations while working with and maintaining the relationships between departments and servicing the needs of clients.
Responsible for the handling of customer escalation tickets through ticketing platforms, includes offline & online/ social media platforms – like facebook, Instagram, twitter, LinkedIn, other customer feedback platforms etc along with Google location services/ reviews
