HSBC Looking for Customer Service Executive, Payment Services, GSC’s at Bengaluru, Karnataka Full Time

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of Customer Service Executive, GSC’s.

In this role, you will:
Good communication skills – Written & Verbal

Experience in a processing environment.

Evidence of good analytical, statistical and data mining skills to study trends.

Ability to understand and interpret numeric data and Strong Excel skills.

Attention to detail.

Proven track record of strong focus towards high levels of Quality and Customer Service.

Ability to multi-task, depending on the criticality of the tasks.

Requirements

To be successful in this role, you should meet the following requirements:

Self – motivated and should be able to work under minimal supervision.

Good team player.

Flexibility to work in different shifts including weekends.

Strong Relationship building skills.

Quick Learner.

Exposure to Payments processing environment.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritized.

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role please contact the recruiter for this role.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.