HSBC Looking for Executive Assistant GSC’S at Bengaluru, Karnataka Full Time

COO Business Management Support Team assists in operationalization of GPB&W vision and strategy. In that context the Team is responsible for GPB&W’s overall performance and Operations delivery with an increased focus on Revenue, Cost, resources and Third party management.

The Opportunity: (Brief Overview of the Role)

Responsible for administrative and secretarial support to Senior Executives.

The Executive Assistant completes operational and administrative duties, ensuring timely completion and compliance with established internal standards. In addition, he/she performs administrative tasks as required.

What you’ll do: (List out Key Responsibilities):
Principal Accountabilities: Key activities and decision making areas

Standard, advanced and sometimes confidential secretarial and general office duties.

Monitoring manager’s emails, calendar, phone calls in his absence and deal with issue when can be solved straight away.

Screen and handle the daily calls and inquiries of the manager, executive or department, responding independently to routine issues and questions.

Letters, reports, memos, forms and schedules – utilising PC-based software packages.

Appointment calendar, meetings and travel arrangements as well as event planning when needed.

Ensure corporate guidelines, policies and procedures are adhered to regarding travel bookings

Delegation: Ensure all approvals are processed on time :, including Fusion, Eurêka, GSR requests, HR hiring approvals and travel authorizations

Prepare and submit expense claims

Integration of new staff: authorizations, equipment, allocation of space as well as the good setting up of computers, emails, I-Net and phone arrangements.

Monitor and chase pending approvals and documents.

Prepare a few PowerPoint presentations as well as excel templates.

Proof reading (ENG).

Handle confidential matters and material in a discrete manner.

Report progress and problem to management.

Be able to provide cover for peer colleagues.

Observation of Internal Controls

The jobholder will adhere to, and be able to demonstrate adherence to, internal controls and will implement the Group compliance policy by adhering to all relevant processes/procedures. The term ‘compliance’ embraces all relevant financial services laws, rules and codes with which the business has to comply. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators. Demonstrate core behaviours and values including teamwork, focus, sharing experience and knowledge, support to peers, drive and determination.

Team Work

Work collaboratively with the members of EAs team as well as with the local teams.

Ensure appropriate ownership of the tasks assigned.

Management of Risk (Operational Risk/FIM requirements)

The jobholder will ensure the timely execution of the assigned tasks. This will be achieved by consistently displaying the behaviours that form part of the HSBC Values and culture and adhering to HSBC risk policies and procedures, including notification and escalation of any concerns .

The jobholder is responsible for managing and mitigating operational risks in their day to day operations. In executing these responsibilities, the Group has adopted risk management and internal control structure referred to as the ‘Three Lines of Defense’. The jobholder should ensure they understand their position within the Three Lines of Defense, and act accordingly in line with operational risk policy, escalating in a timely manner where they are unsure of actions required.

Requirements

What you will need to succeed in the role: (Minimum Qualification and Skills Required)

At least 3-5 years full-time experience in supporting a Senior Executive with administration support

Must possess the ability to work with senior managers across the Group.

Excellent PC skills with a high proficiency in Outlook, Word and Excel.

High degree of integrity and maturity, and ability to keep confidential information safe.

Excellent attention to detail and strong & crucial ability to multi-task

High level of competency in communication, both written and oral, and interpersonal skills

Ability to work effectively in a team as well as with minimal supervision

Work well under pressure and have ability to prioritise and multitask.

Confident decision maker and problem solver.

Excellent planning & organisational skills.

Fluent in English.

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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