Insight International (UK) Ltd Looking for Contact Center Agent at Noida Full Time

Role Definition & Requirement Call Center Representative will be the liaison between our company and its current and potential customers. Needs to be experienced, self-driven and motivated Voice Agent . Job Description ● He/She will be responsible for making and receiving outbound/inbound calls ● Managing large amounts of inbound and outbound calls in a timely manner ● Following the provided “scripts” when handling different topics ● Will strive towards going beyond the assigned target and achieve best possible conversion rate ● Build sustainable relationships and engage customers by taking the extra mile ● Keep records of all conversations in our CRM Database by documenting everything ● Requirement ● Exceptional interpersonal, Sales, problem-solving, verbal (US accent) and written communication Skills ● Versant 6 Certified ● Track record of over-achieving quota ● Strong phone and verbal communication skills along with active listening ● Customer focus and adaptability to different personality types ● Ability to multitask, set priorities and manage time effectivelyDesired Experience ● 2 Years of International Outbound Sales experience (US) ● Prior experience in Health Care or Mass Tort Domain Preferred