Title: Renewals ManagerPosition Summary:The Renewals Manager leads a large team of Renewal Account Managers responsible for managing a complex and diverse portfolio of maintenance, subscription and SaaS renewals across multiple areas and product lines. The Renewals Manager is responsible for maximizing both revenue and bookings by optimizing the renewal process including mitigation of cancellations, up-selling of contracts and ensuring timely renewals. The Renewals Manager also represents the renewals team within the assigned territory, working together with other cross-functional leaders (sales, services, finance, legal) to ensure an effective renewals strategy, policy, and process is in force. The Renewals Manager independently engages in complex negotiations and creates win/win solutions for customers. The Renewals Manager works with internal and external senior leaders on a regular basis.RESPONSIBILITIES/DUTIES:Effectively lead team to exceed quarterly and annual bookings targets while also exceeding budgeted renewal rates for all product lines.Hire, train and mentor individual Renewal Account Managers on procedural best practices and on the best methods to manage negotiations with channel partners and customers.Manage and present accurate forecasts for team to renewals APAC DirectorImplement creative strategies to drive up-sell opportunities and mitigate cancellations.Lead process improvements and recommend best practices for his/her team and broader global organization as applicable.Collaborate with cross-functional organizations such as Channel, Product Management, Technical Services, Legal, Finance, Sales.Foster effective working relationships with the channel, field and inside sales teams, customer support and post sales teams.Advises team on policies and procedures to support renewal rate targets.Represent renewals team in cross-organizational programs and projects.QUALIFICATIONS:Required Skills and Experience :Minimum three years software renewals management experienceProven track record of quota achievement as a sales managerDemonstrated ability to build collaborative relationships with sales and channelStrong ability to optimize internal systems and processes to facilitate renewals processDemonstrated ability to hire, develop and retain sales representativesProven ability to coach and mentor sales teamsAbility to work within a constantly changing environmentExperience in complex business negotiations within the IT industry including multi-product salesProven ability to create a culture of “teamwork” in a sales environmentEducation/Licensing/Certification:· 4 year degree in Business. MBA a plus.