Labcorp Looking for CMO Manager at Bgalore a Full Time

In this role, you will be accountable to lead the change strategy for our new technology deployment including the one dedicated to our digital Client Experience (dCX) and Customer Experience (CX) transformation, in partnership with the executive leadership team and functions including PMO, program management, marketing, commercial, project management, quality, IT and legal. The incumbent will manage change by providing the business with an understanding the impacts of all change, driven externally or internally, on the business architecture, assigning delivery of change to operational teams and prioritizing across the entire portfolio of change within the business.

Essential Job Duties:

These statements are intended to describe the general nature of the job and are not intended to be an exhaustive list of all responsibilities, skills and duties.

• Manage and lead change management programs for our CMO – digital Client Experience (dCX) and Customer Experience (CX) transformation
• Lead organizational change management work streams with a structured methodology / process
• Manage and support cross functional team across multiple geography to orchestrate and deliver successful change program on time and on budget by increasing employee adoption and usage
• Define, develop, and execute change strategies / plans as per the business requirements
• Facilitate leadership alignment workshops to clarify business transformation vision and scope, case for change, and program governance model
• Evaluate the change impact and organization readiness to identify and mitigate potential risks
• Identify and define benefits as part of change program
• Create communication and stakeholder engagement plans to enable smooth implementation of the change strategy
• Install and manage the change agent network
• Prepare and manage the implementation of training strategies and plans (consist of delivery plan and methods, environments, tools and scheduling)
• Support development of communications relevant to change initiatives (establish change corners, roadshow artefacts, newsletters etc.)
• Define success metrics and measure performance against different change initiatives
• Support organizational design interventions and define roles and responsibilities
• Create and maintain user personas and journey maps
• Successfully fulfill the Team management Responsibilities

Minimum Required:

• 8+ Years of organizational change management relevant experience
• Experience of managing workstreams / project initiatives in large scale, complex transformations
• Proven ability to guide, lead and coach client leadership / project teams across the lifecycle of complex programs and strategic initiatives
• Experience of managing senior stakeholder relationships
• Being hands on with delivering impact assessments, training and communications
• Awareness and experience of leveraging technology as enablers
• Demonstrated success leading and coaching internal team members
• Demonstrated success delegating and prioritizing tasks and action items for internal team members 

Recommended:

• MBA or equivalent advanced education required
• Certification in Change Management (PROSCI, APMG etc.) and Agile methodology preferred

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.

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