I. Job Summary:
Learning Management System (LMS) Lead for CTTS supporting the Learning Management System (LMS) within CLS (CLS or CTTS) through system coordination and administration including scheduling, course entry and maintenance, and assignments). Manages small to mid-level training and change projects and tasks when needed. Also creates, proofreads, and disseminates communications and activities pertaining to the Business Transformation departmental, Change Management Office project change support, and/or LMS activities.
Manage the Learning Management System (LMS) and provide authoritative support and guidance for system activitiesCreate/edit/maintain prescriptive rules (mass assignments) for support organization(s) (i.e. CTTS)Install and maintain Covance CLS eLearning and other course materialsCreate/maintain assessments for eLearning materials Serve as subject matter expert, providing advice, information and boundaries of the LMS for internal and external customersPartner with other business units to further enhance LMS developmentCreate/maintain/conduct training specific to LMS Administration for CLS employeesAdvise on potential LMS system enhancementsIdentify opportunities for efficiencies for process improvements as well as implementingImplement department objectivesManage small to medium programs, projects, tasksInitiates and maintains change management and learning/design activities (e.g. file management, surveys, meeting schedules, meeting notes, conversion of PowerPoint documents to SCORM training, etc.)Initiate and implement SOP/WI training matrices for delivery to QATraining DevelopmentPartner with designer and developer in implementation of learning solutions (large scale projects)Effectively use various software systems (e.g. authoring, audio, and design tools) to move us to enhanced levelsDesign and develop new training as neededCommunicate and collaborate frequently with members of the BT team and other Covance employees (e.g. BT projects, training development and maintenance, etc.)Understand internal customers Learning/Training strategy to plan and develop purpose-fit training and LMS solutionsManage third party vendor relationships through necessary conversations and feedback opportunities (e.g. outsourced training). Change ManagementPartner with Change Leads/Specialists on project related activities and assist with creating communications and support as neededServe as Change Lead for small CMO projects and assist with MED-LARGE projectsCreate/edit/maintain communication email and PDF templates for Business Transformation Centralized Communication services, including ownership, oversight and management of the Business Transformation mailbox.Manage the procurement of translations and vendor relationships Responsible for the creation, tracking and reporting of all BT surveys as needed¨Include all responsibilities of the Learning & Change Management Coordinator (Level 1)
List the people and functions the position is expected to directly interact with
Internal – BT Leadership, CMO Associate Director, Change Leads, Project Support Teams, Trainees, Supervisors, Managers of areas supportingExternal – Training material vendors, LMS vendor, Technical Support personnel
Language Skills Required:Identify any language skills required or preferred of the position
II. Education/Qualifications: Required:
BA, BS Degree Preferred
Advanced knowledge of learning management system, Microsoft Office products, eLearning Authoring Software. Problem solving skills
Basic knowledge of regulatory requirements
III. Experience: Required:
1 – 3 years experience in related industry (where applicable) 1-3 years experience in learning and development
Focus on Clients
Innovate & Change
Works Well with Others
Develop Self and Teams
Gets it Done
V. Working Conditions:
May sit or stand for extended periods of time; Limited lifting required (less than 25 lbs.) Office related work conditions.
VI. Special Factors:
Overtime and weekend work as required
Labcorp is proud to be an Equal Opportunity Employer:
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