myGwork Looking for Head HR, TTO at Mumbai Full Time

Job Summary

The role holder will be the interface between business and HR and will be responsible for formulating and delivering the relevant HR agenda for TTO, India, creating an effective, efficient organisation where maximising performance and engagement is at the heart of every interaction. Partnering with relevant business heads, senior managers, global stakeholders, functional partners and country stakeholders, the role holder will drive and enable sustainable business performance. The role holder will need to manage people processes, ensuring levels of capabilities and performance are aligned with current and future business requirements and deliver appropriate and relevant HR advice, ensuring that this is in line with the overarching business strategy, governance processes and risk appetite

Responsibilities

Strategy

· Partner with the relevant senior managers, business heads, functional heads and stakeholder to drive and enable sustainable business performance.

· Create an effective, efficient organisation where maximising performance and engagement is at the heart of every interaction in order to enhance capability and mitigate people-related risks.

· Ensure high performance and consistent delivery of the relevant people agenda across TTO through building effective working relationships with HR colleagues and key stakeholders across the business.

· Manage people processes (performance, reward, resourcing and talent) to ensure levels of capabilities and performance satisfy current and future requirements of the business.

· Formulate and deliver the relevant Country HR agenda for TTO, India.

· Ensure that the Country HR agenda for TTO is well aligned with the Global HR agenda for TTO.

· Deliver appropriate and relevant HR advice, ensuring that this is aligned to the overarching business strategy, governance processes and risk appetite.

· Develop the HR strategy and people priorities that enable sustainable performance and growth of TTO across the Country.

· Identify, prioritise and build organisational capabilities, processes and behaviours to drive the Country wide TTO strategy.

· Continuously review the relevant operating models to align these with the overall business strategy, using all available data to asses effectiveness and securing resolution to points of misalignment

Business

· Proactively form credible relationships to influence relevant decision-making.

· Provide support, engage with and coach relevant stakeholders in configuring and deploying people policies, processes and products to drive business performance and engagement.

· Act as a change agent and key enabler in driving global and/or TTO specific change initiatives with stakeholders and wider teams.

· Drive and coordinate ad hoc projects and deliverables that relate to the TTO people agenda.

· Drive Country wide performance and measurement requirements to support business deliverables.

· Lead Country People Forums for TTO, in line with business needs.

· Collaborate with relevant HR stakeholders on all people related matters across TTO (e.g. Performance Management, Talent Management and Mobility) to drive consistency of functional strategies, processes and messages at country level.

· Represent and champion HR in all interactions with business stakeholders, and in turn represent the TTO agenda and priorities to the wider HR Community as well as provide insight and context into global HR product and process design and development.

Processes

· Continuously improve the operational efficiency and effectiveness of processes (e.g. salary/bonus review, talent management processes, recruitment processes) as they relate to TTO and the HR function.

· Ensure effective management of operational risks within the role remit and compliance with applicable internal policies, and external laws and regulation.

Risk Management

· Understand the risk and control environment in HR’s area of responsibility, driving rectification, as required

· Understand and help manage the people-related risk profile of TTO, including operational and reputational risk, to Group Standards

· Co-ordinate global and major thematic risk & control responses within TTO as part of the global process

· Provide oversight of complex employee relations issues involving senior people, significant litigation, and high profile or broad business issues

· Support the effective implementation of the Risk Management framework within the role remit

· Ensure effective processes are in place to identify, manage, monitor and report risk

Governance

· Embed the Group’s values and code of conduct, as it relates to the role remit, to ensure that adherence to the highest standards of ethics, and compliance with relevant policies, processes and regulations form part of the culture.

· Engage with relevant audit report findings across TTO ensure feedback is acted upon

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Lead the TTO team to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

Internal

· Country Heads TTO

· TTO India Top Team

· Management Group colleagues

· Global Business Management Group members

· Selected partners, including CEOs

· Regional and Country HR Heads

· Global HR Business Partners, Regional HR Business Partners

· HR Product owners and specialists

· Function Heads

· Partners aligned to TTO in Risk, Legal & Compliance, Finance and Group Technology and Operations

Our Ideal Candidate

· Significant experience of being an HR Business Partner

· Knowledge of financial services

· Strong understanding of business function including key products, key roles, operating model and strategic agenda

· Understanding of financials (e.g. interpreting financial statements, budgeting, project accounting)

· Proven experience of designing and delivering an HR agenda in line with Business and People priorities

· Knowledge of change management and driving organisational effectiveness

· Excellent knowledge and understanding of various HR products and how to implement them across the country and globally.

· Understanding and practical experience of managing high complexity employee relations/change management activities e.g. restructuring, M&A, managing redundancies

· Knowledge of the latest HR trends, best practices and how to successfully apply them

Previous experience of managing teams

Role Specific Technical Competencies

• Stakeholder Management
• Change Management
• Organization Design and Development
• Talent Management
• Analytics and Problem Solving

About Standard Chartered

We’re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can’t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.

Recruitment assessments – some of our roles use assessments to help us understand how suitable you are for the role you’ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

This employer is a corporate member of myGwork – LGBTQ+ professionals, the business community for LGBTQ+ professionals, students, inclusive employers & anyone who believes in workplace equality.