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Noventiq Looking for Service Desk Support-L1, Bangalore at Bengaluru, Karnataka Full Time
About us:
Embee’s story is one of change. We grew, expanded, and adapted, learning more at each step. Now effecting change is at the heart of everything we do. And that doesn’t just apply to our customers, it’s how we feel about everyone who works with us. Our priority is to make sure that the people who work with us have the space to create ideas, the confidence to share them, and the resources and support to take them through to reality.
Embee’s story is one of change. We grew, expanded, and adapted, learning more at each step. Now effecting change is at the heart of everything we do. And that doesn’t just apply to our customers, it’s how we feel about everyone who works with us. Our priority is to make sure that the people who work with us have the space to create ideas, the confidence to share them, and the resources and support to take them through to reality.
Click here to know more about us.
Parent Organization – Noventiq
Noventiq (the brand name of Cyprus-registered Softline Holding plc) is a leading global solutions and services provider in digital transformation and cybersecurity, headquartered and listed in London. The company enables, facilitates, and accelerates digital transformation for its customers’ businesses, connecting 75,000+ organizations from all sectors with hundreds of best-in-class IT vendors, alongside its services and solutions.
Click here to know more about us.
Position Details:
Role: Service Desk Support
Experience: 1-2 Years
Location: Bangalore
Job Overview:
This role will collaborate with clients and vendors to deliver required services .
What you’ll do:
Performing Technical Service Desk for End User .
Required Skills:
Call handling, Ticket sanitization,
ITSM tools (Manage Engine – Service Desk Plus),
SOP based telephonic support to End users,
Coordinate with EUS team.
