NTT Ltd. Looking for Client Experience Manager- Datacenter / Cloud services experience at Mumbai Full Time

Title: Client Experience ManagerLocation: MumbaiAbout the role: This role is focused on the relationship between the customer and solution provider during a project of a fixed duration.Job Description:Responsible for high-level relationship management with clients.Serves as the primary management contact and client liaison during delivery of a professional services engagement or an outsourced solution.Strategically focused and responsible for client satisfaction, maintaining client communication, and the overall management of the client relationship.Works to grow the client relationship by identifying new business opportunities.Drives team to execute on contract terms and conditions and works with the delivery managers to ensure on-time delivery of projects that support the client’s business.Generally has profit and loss responsibilities.Selects, develops, and evaluates personnel to ensure the efficient operation of the function.