Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.
Squared up:
Deploy and configure the SquaredUp platform to integrate with various monitoring sources, such as Microsoft SCOM, Azure Monitor, and other data providers.
Set up data connectors, integrations, and authentication mechanisms to collect and display relevant monitoring data.
Design and create visually appealing and informative monitoring dashboards using the SquaredUp platform.
Customize dashboards to provide real-time insights into the health, availability, and performance of IT systems.
Utilize SquaredUp’s data visualization capabilities to present complex data in an easily understandable format.
Leverage SquaredUp’s capabilities to visualize monitoring data, metrics, and trends across various IT components.
Analyze collected data to identify patterns, anomalies, and potential areas for optimization.
Collaborate with teams to proactively address issues and improve system performance.
Configure alerts and notifications within SquaredUp to provide timely alerts about critical incidents and anomalies.
Define alert thresholds, escalation paths, and notification mechanisms to ensure timely incident response.
Respond to alerts generated by SquaredUp and investigate root causes of issues.
Collaborate with relevant teams to troubleshoot and resolve incidents, ensuring minimal disruption to operations.
Regularly update and maintain SquaredUp dashboards to reflect changes in IT infrastructure and applications.
Enhance dashboards based on user feedback and changing business needs.
Document SquaredUp configurations, dashboard designs, and best practices for future reference and knowledge sharing.
Provide training and guidance to other team members on using SquaredUp effectively.
Stay informed about the latest features and updates in the SquaredUp platform and related monitoring technologies.
Propose and implement improvements to monitoring strategies, dashboards, and data visualization techniques.
App Dynamics:
Install, configure, and customize the AppDynamics platform to monitor various applications and infrastructure components.
Set up monitoring agents and instrumentation for applications to gather performance data and metrics.
Define and create custom dashboards, alerts, and reports to track and visualize application performance.
Monitor application performance in real-time and identify performance bottlenecks, slowdowns, and anomalies.
Analyze gathered data to identify trends and patterns that may impact application performance and user experience.
Collaborate with development teams to analyze code-level performance and suggest optimizations.
Diagnose and resolve performance issues, including memory leaks, database connection problems, and network latency.
Investigate incidents by analyzing application logs, database queries, and system metrics to identify the root cause of performance problems.
Work with cross-functional teams to implement solutions that address performance issues and improve application responsiveness.
Work with capacity planning teams to forecast resource requirements based on performance trends and projections.
Provide insights on resource utilization, application scalability, and potential performance constraints.
Stay updated with industry best practices and emerging trends in application performance monitoring and optimization.
Propose and implement improvements to monitoring strategies, tools, and processes to enhance application performance management.
Collaborate with development, operations, and QA teams to ensure application performance requirements are met.
Document monitoring configurations, troubleshooting steps, and best practices for knowledge sharing.
Provide training and support to team members on using the AppDynamics platform effectively.
Assist in educating development teams about performance considerations and best practices.
SCOM:
Deploy and configure SCOM management servers, agents, and monitoring components in accordance with best practices.
Define and create monitoring rules, alerts, and notifications to monitor various aspects of IT infrastructure, including servers, applications, databases, and network devices.
Customize management packs to tailor monitoring to specific business needs and technology stacks.
Monitor the health and performance of IT systems in real-time using SCOM.
Analyze collected data and metrics to identify trends, anomalies, and potential performance bottlenecks.
Collaborate with relevant teams to troubleshoot and resolve identified issues, ensuring minimal impact to operations.
Respond to SCOM-generated alerts and notifications promptly, investigating root causes and taking necessary actions.
Perform deep-dive analysis to diagnose complex problems related to performance, availability, and reliability.
Coordinate with other teams to ensure rapid incident resolution and effective communication.
Regularly update and maintain SCOM management packs, ensuring compatibility with the latest technologies and applications.
Optimize SCOM configurations, thresholds, and alerting to reduce false positives and enhance actionable alerts.
Monitor resource utilization trends and provide insights to capacity planning teams to ensure optimal resource allocation.
Recommend capacity adjustments based on SCOM data and projections.
Maintain accurate documentation of SCOM configurations, monitoring strategies, and troubleshooting procedures.
Generate and share regular performance reports with relevant stakeholders to demonstrate the effectiveness of monitoring efforts.
Stay updated with advancements in IT infrastructure, monitoring technologies, and best practices related to SCOM.
Propose and implement enhancements to SCOM monitoring strategies and processes to align with industry standards.
Provide guidance and training to other team members on SCOM usage, configurations, and troubleshooting.
Assist in educating IT teams on the importance of proactive monitoring and its impact on overall system health.
Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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