Semirer Digital Looking for Front Office Executive at Delhi Full Time

We are looking for a Front office Assistant to manage day to day office activitites. You will act as the ‘face’ of our company. You will also coordinate all front desk activities, including calls, reservations and calender activities for the directors of the company.

As a Front office manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach.

Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers.

Responsibilities

Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)

Train, supervise and support office staff, including receptionists,

Schedule shifts

Ensure timely and accurate team management.

Handle complaints and specific customers requests

Troubleshoot emergencies

Ensure proper mail distribution

Prepare and monitor office budget

Keep updated records of office expenses and costs

Ensure company’s policies and security requirements are met

Requirements

Proven work experience as a Front desk manager or Reception manager

Have experience of making cold calls to prospective clients Thorough knowledge of customer service, office management and basic bookkeeping procedures

Proficiency in English (oral and written)

Solid knowledge of MS Office, particularly Excel and Word, should know how to research for data on google and other internet platforms

Excellent communication and people skills

Good organizational and multitasking abilities

Problem-solving skills

High School diploma; additional certification is a plus