Simplify360 is now a Nextiva company, a leading cloud communication platform. Together, Nextiva and Simplify360 will enable businesses to offer end-to-end connected and engaging customer experiences on every channel.
Simplify360 is the leading Digital Customer Experience Platform based in India. Simplify360 uses AI and automation to enable 5,000+ global businesses to seamlessly deliver world class CX and support across multiple channels, including email, live chat, social media, online reviews and e-commerce.
Since day one, Nextiva’s vision has been to bring together all communication channels into a single stream of conversations with productivity, customer and contact management, and collaboration tools. No more wasted time toggling between multiple applications – Nextiva keeps teams productive and connected with customers, colleagues, and vendors from wherever they are in the world.
Build Amazing – Deliver Amazing – Live Amazing – Be Amazing
The Administrative and HR Coordinator plays a vital role in supporting both administrative and human resources functions within the organization. This role involves providing administrative in office management tasks and supporting the HR department in various aspects of human resources management. The Administrative and HR Coordinator contributes to creating an efficient work environment and ensuring the smooth operation of HR processes.
Assisting in documentation filing for employee records such as new hires, promotions, transfers, performance reviews, and terminations.
Assisting in providing administrative support through various HR processes like recruitment, onboarding, and exit procedures.
Address employees’ queries in timely and accurate manner.
Participating and assisting in special projects as required by the People Team.
Offering support for global People Team initiatives when necessary.
Collaborating with office management to ensure a smoothly functioning work environment.
Managing office supplies and inventory, including ordering and restocking as needed.
Organize and maintain a clean and orderly office environment.
Assisting with facilities management, including liaising with vendors and service providers.
Assisting in execution of company events and meetings.
Efficiently manage the day-to-day administrative operations of the office, ensuring optimal functionality.
A minimum of 1–2-year experience as a Human Resources Assistant and in office administration.
Excellent organizational, written, and verbal communication skills.
Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software.
Proven ability to thrive in a fast-paced, interruption-driven environment.
Discretion and the capability to handle sensitive and confidential information.
Strong team player with exceptional interpersonal skills.
Proficiency in Microsoft Office applications.
Sound knowledge of Human Resources concepts, practices, procedures,
Skills and Attributes:
Meticulous attention to detail and unwavering accuracy.
Superb customer service and interpersonal skills, coupled with a positive and diplomatic approach.
A professional demeanour with an unwavering customer focus and reliability.
Effective problem-solving skills and a “can-do” attitude.
Proven ability to manage time effectively and prioritize tasks, even in collaboration with multiple stakeholders.
Demonstrated organizational skills to adeptly track and monitor the talent acquisition process.
Proactive approach to office administration, ensuring a productive and pleasant workplace.