Simpliigence Looking for Sales Force Business Analyst at New Delhi Full Time

SummarySimpliigence is a CRM Consulting Company, and our leadership team has been involved with more than 2000 CRM projects. We have worked with over 75 Fortune 500 CRM Transformations; we have over 20+ proven solutions and we believe in business outcomes.As Salesforce Registered Consulting Partner, we offer a vast range of salesforce marketplace products from website integration, document generation, application integration. Some of our experiences are in Apttus, Conga, Formstack, Field Service Lightning (FSL), ServiceMax, MuleSoft, Informatica, UX and Mobile/iOS development.Our primary focus is on helping small and medium businesses to use CRM technologies (like Salesforce.com) for improving their business results across sales, online commerce, customer service and marketing. For business looking towards automating their routine, repetitive manual tasks, we also offer Robotic Process Automation (RPA) solutions by deploying specific task-oriented “Bots” that are efficient and simple to handle.Our global HQ is in New Jersey, USA and our delivery Centre is in India. We are rapidly expanding to other geographies in APAC and Europe.Job Description:We are seeking a Junior Business Analyst to join our team in the CRM and ERP domain. As a Junior Business Analyst, you will assist in analyzing business processes, identifying requirements, and supporting the implementation of CRM and ERP systems. You will work closely with stakeholders, IT teams, and end-users to ensure the successful delivery of projects within the CRM and ERP space. This is an excellent opportunity for a highly motivated individual who wants to kick-start their career as a Sales force Business Analyst in the CRM and ERP domain.Qualification:·      Bachelor’s degree in business administration, Information Systems, or a related field.·      BBA in Business Analytics·      MBA is a huge plusPreferred-Qualification:·      Experience or exposure to CRM and ERP systems.·      Knowledge of Agile methodologies.·      Familiarity with data analysis and reporting tools.·      Certification in Business Analysis (e.g., CBAP) and PD1 is a plusExperience:2-3 years of relevant work experience as a Business Analyst with an SQL backgroundExperience in Analyzing, designing, and supporting Sales Force implementationsGood understanding of Cloud technology and its use cases. Should have knowledge onØ LightningØ Apex ( Classes / SOQL / SOSL / Async Apex / debugging / Moderately Tough )Ø TriggersØ VisualforceØ Workflows & ApprovalsØ Process BuilderØ flowsØ Profiles & Permission setsØ Roles and SecurityØ Force.com platformØ IntegrationØ Custom settings & Meta data typesØ Reports & DashboardsØ Aura componentsAdmin skill: Permissions / Validation Rules / Flow / Process Builder / Layouts etc.WEB TECHNOLOGY:Ø HTMLØ CSSØ JavaScriptØ JQuery etcTools & TechnologiesResponsibilities:·      Work with business users to gather their requirements and obtain approval for the proposed solutions·      Collaborate with stakeholders to gather, document, and analyse business requirements related to CRM and ERP systems.·      Assist in defining and documenting business processes, workflows, and user stories.·      Conduct research and analysis to understand current industry trends, best practices, and regulatory requirements in the CRM and ERP domain.·      Participate in system configuration, customization, and testing activities to support the implementation of CRM and ERP systems.·      Work closely with IT teams to ensure technical feasibility and alignment with business requirements.·      Support end-users in system training, troubleshooting, and issue resolution.·      Contribute to the development and maintenance of project documentation, including business requirements, functional specifications, and user manuals.·      Collaborate with cross-functional teams to identify process improvement opportunities and suggest enhancements to CRM and ERP systems.·      Stay updated with emerging technologies and trends in the CRM and ERP space to provide valuable insights and recommendations.·      To define business solutions and facilitate the delivery of solutions which meet or exceed the business expectationsSkills·      Agile Methodologies·      Have worked with ERPs like Salesforce Dynamics, Zoho, Oracle, Etcetera.·      Strong interest and passion for working in the CRM and ERP domain.·      Excellent analytical and problem-solving skills.·      Solid understanding of business processes and workflow analysis.·      Basic knowledge of CRM and ERP concepts, principles, and functionalities.·      Ability to effectively communicate and collaborate with stakeholders of all levels.·      Strong documentation and presentation skills.·      Proficiency in using productivity tools, such aso  MS Office Suite.o  CRM: Salesforce, MS D365, HubSpot, Zohoo  Project Management: Jira, Monday.com, Zoho·      Ability to adapt quickly to changing priorities and manage multiple tasks simultaneouslySoft Skills·      Excellent Communication Skills both written and Verbal·      Good Analytical skills with Project Management background·      Flexibility to adjust to change priorities and roles as needed·      Ability to think through complex problems and recommend potential solutions·      Work with cross functional departments and perspectives to develop solutions and approaches that satisfy the business requirements·       Self-motivated, and ability to work with autonomous ownership·      Communicate technical matters effectively to business users·      Ability to learn absorb and use new information quicklyWebsite: https://simpliigence.comEmail: [email protected]