Sinarmas Land Looking for Customer Service Desk Staff – Kota Wisata at Kota, Rajasthan Full Time

Job Description:
Monitor all customer tickets (inquiries, requests & complaints) to meet the service level.

Coordinate with other divisions to resolve customer complaints

Record the customer complaint and prepare the complaint reports on daily basis.

Prepare units before handover and serve customers during handover.

Requirements:
Minimum Diploma Degree in Civil Engineering/Management/Administration.

Minimum 3 years of working experience in customer service/relation fields.

Computer literate in Ms. Office with intermediate-level skills.

Good communication skills.

Excellent coordination skills.

Willing to be placed in Kota Wisata.