We think globally, act locally. As a Managed Services Provider, Synoptek provides world-class strategic IT leadership and hyper-efficient IT operational support, enabling our global client-base to grow and transform their businesses. We are excited to have experienced continuous growth and in keeping with that momentum we are seeking to add talent to our team. When you partner with Synoptek, you engage with an ever-growing, ever-evolving IT organization that provides a high-caliber team, results growth, and clarity.
Responsibilities:
Copywriter
The Copywriter is responsible for the creation of copy that reflects the client’s brand and deepens each customer interaction. Additionally, this position will be involved in writing copy for websites, client portals, online reference guides, release notes, customer emails, internal and external communications, marketing campaigns, etc.
Duties and Responsibilities
Create clear, error-free copy that concisely conveys brand identity and adds customer value across varied, primarily digital, channels
Collaborate with content strategist to determine the correct audience, tone, and informational content for each communication
Translate functional requirements into copy that supports the intended user experience
Understand, elicit clarification, and respond to client and team feedback to improve copy deliverables
Produce professional deliverables such as microcopy, copy decks, email content, blog posts, social media posts, and marketing content
Collaborate with UX, Creative, and Content Strategy teams to execute content creation objectives under time constraints
This job description is not designed to be a comprehensive list of the duties and responsibilities required of the employee in this position, as duties, responsibilities, and activities may change at any time with or without notice
Qualifications:
Education
High School Diploma or GED
Bachelor’s degree in Communications from an accredited college or university, preferred
In lieu of undergraduate degree, the ratio is 1:1 – meaning one year of college equals one year of work experience and vice versa
Experience
Customarily has at least 3 years pf experience in copywriting, UX writing, or digital content creation
Customarily has at least 1 year of experience branding organizations, companies, products and/or services
Experience working with cross-functional teams on Agile and waterfall projects, preferred
Experience with Microsoft 365 and Teams environment, Confluence, and JIRA, preferred
Experience using Miro and/or other online collaboration platforms, preferred
Familiarity with prototyping and UX tools such as UXPin, Figma, and Balsamiq, a plus
Skills/Attributes
Synoptek core DNA behaviors:
Clarity: Possesses excellent communication skills, makes a concentrated effort to speak the customers language. Ability to field questions with concise, well-constructed responses
OwnIT: Shows integrity, innovation, and accountability in completing daily assignments
Results: Solutions focused and driven to resolve conflict quickly and precisely. Proactively looks for opportunities to contribute to the company’s business goals
Growth: Willing to learn and ask questions. Constantly looking for new ways to improve yourself. Ability to adapt and grow in a fast-paced environment
Team: Embraces both customers and colleagues as team members. Ability to be flexible, respectful, engaged and collaborative
Excellent revision, copy editing, and proofreading skills
Boasts a strong portfolio reflecting proven industry experience across a range of clients and industries
Working Conditions
We live by the motto ‘work hard, play hard’ and strive to support our employees in both their professional and personal goals. We believe that by hiring the right people, leading process improvement, and leveraging technology, we achieve superior results.
Work is performed primarily in an office or remote environment. May be subject to time constraints and tight deadlines. May require occasional travel.
EEO Statement
We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, marital status, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors.