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Tata Consultancy Services Looking for Shipping Domain – Customer Service Digital Agent! at Mumbai, Maharashtra Full Time

Job Description

TCS Mumbai hiring for Shipping Domain – CustomerService Digital Agent Roles!

WorkLocation: Mumbai

Education& Eligibility Criteria:

  • Graduation in any discipline with 5-8 years ofexperience in customer service / success role (Preferred in E-Commerce / Techenabled companies)
  • Excellent communication inEnglish and customer engagement skills
  • Tech savvy and able tolearn new technologies and tools quickly
  • Can-do attitude and theability to think on your feet
  • Ability to solve complexproblems quickly, inventively and resourcefully
  • Highly motivated andenergetic team player, with excellent interpersonal skills
  • Willing to work inalternating / rotational shifts

RequiredCompetencies:

  • Experience within customer service/success, SolutionOriented, Love to talk, love to listen even more, Flexible in thinking anddoing, Team player, Commercial thought process, A heart for the customer and , highempathy, Flair for social media, Computer geeks (or almost), Know how on usingCRM system, Zeal to work within a KPI driven environment

Job Overview

  • Date Posted:
  • Job Title: Tata Consultancy Services Looking for Shipping Domain – Customer Service Digital Agent! at Mumbai, Maharashtra
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