Location: Mumbai, Maharashtra
Position: Officer/ Sr. Officer – Commercial (Accounts Receivable)
The role is responsible for monitoring and securing revenue, verifying and posting receipts, solving discrepancies and following up on payments. closing of the books for AR accounts in line with the Hershey closing calendar.
The role holder is also responsible for scanning, reviewing and monitoring distributor claims. They will be required to communicate with distributors and sales officers for reviewing and ensuring distributor claims are processed in a timely fashion.
Credit and Receivable Management
Deduction Management and Distributor Claim Management
Vendor/Customer Relationship Management
Communication and Collaboration
Key Performance Indicator/ Metrics/ Service Level Agreement/ Process Improvement Management
Internal/External/ Sarbanes Oxley Audit Support
MIS and Record Management
Personal Capability Development
Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities:
Initiates and fosters open dialogue across the organization; integrates individual, group, and organizational goals; collaborates with others to increase opportunities for success; focuses the team on ensuring, enhancing, and exceeding customer expectations; forms alliances and coalitions across functional areas; recognizes the interdependence of team members throughout the organization.
Customer Focused and Results Oriented
Understands issues from the customers’ perspective; considers the impact of decisions, processes, services on the customer; demonstrates passion for providing excellent customer service; treats customers with respect and care and uses a variety of approaches to identify customer needs; conveys a sense of urgency to get things done; ensures that there are necessary resources available for resolution of escalated customer issues; monitors the quality resolution of customer issues.
Detailed oriented; uses rigorous logic and methods to solve difficult problems with effective solutions; effectively researches and probes all sources for answers; can see/recognize hidden problems and look beyond the obvious.
Learns from personal successes and failures and those of others and applies learning to new situations; learns quickly when facing new problems; versatile and experiments to try to find solutions; open to change; enjoys the challenge of an unfamiliar task.
Listening and Interpersonal Skills
Practices attentive and active listening and has the patience to hear people out; can accurately restate the views of others even when he/she personally disagrees; relates well to all kinds of people, up, down, and across the internal organization and externally; builds rapport quickly; develops constructive and effective relationships; uses diplomacy and tact; can diffuse high-tension situations comfortably.
Minimum Education and Experience Requirements:
Education: CA, CA inter or CMA
Experience: CA fresher OR minimum 2 years of experience in Accounting.
The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual’s race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.
The Hershey Company is an Equal Opportunity Employer – Minority/Female/Disabled/Protected Veterans
If you require a reasonable accommodation as part of the application process, please contact the HR Service Center ([email protected]).