Vouchagram India Pvt Ltd Hiring for Customer Care Executive Job at New Delhi Full Time

JOB DESCRIPTION

1.Handle user queries through 90-120 calls/day or approx. 50 e-mails/day

2. Comprehend customers’ issues and communicate/narrate effectively.

3. Handling customers objections & complains

4. Pulling up customer details through the Ticketing tool

5. Employing the DCMS tool to look up voucher details.

Required Skills

Good communication skills

Job Type: Full-time

Salary: ₹25,000.00 – ₹30,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift
• Flexible shift
• Rotational shift

Supplemental pay types:

• Performance bonus