Willis Towers Watson Looking for NA RENEWAL SERVICES at Mumbai, Maharashtra Full Time

June 14, 2023

Principal Duties/Responsibilities

Identifies individual client needs by listening to and taking note of direct requests

Demonstrates insightfulness about client issues and looks at different ways to approach the improvements

Works respectfully with team members; consults more senior members of the team when required on decisions

Values opportunities to work with colleagues with different backgrounds and experiences

Demonstrates awareness of various internal networks that have an impact on own work

Takes advantage of opportunities for gaining new information, developing expertise and acquiring new skills relevant to own job

Seeks out and responds appropriately to positive and constructive feedback. Understands own capabilities and articulates development needs

Produces some ideas and is open to new approaches relating to own work efficiency

Understands the basic role stakeholders play in the team’s ability to achieve optimal outcomes

Willingly shares own knowledge and experience to support others’ learning inclusively

Copes with change and new challenges relating to own work tasks; shows tolerance for uncertainty/ambiguity and escalates to manager when clarity is required

Top Competencies

Focusing on Clients

Working in Teams

Driving Excellence

Fostering Innovation

Influencing Stakeholders

Developing Talent

Adapting to Change

Required Qualifications, Skills,Knowledge, Experience

Qualifications: Graduate

Skills:
Excellent written and verbal communication skills

Extreme competence in comprehension

Preferred Intermediate/Advanced Excel skills

High level of attention to detail, qualityand accuracy

Proven ability to manage multiple projects simultaneously and produce quality deliverables on time

Strong client service orientation and ability to respond to all communications effectively and in a timely manner

Proven ability to identify and resolve issues

Self-starter attitude and ability to work independently and as part of a team

Very comfortable to work with various individuals from different cultures, time zones, and seniority levels

Ability to understand cross cultural accents& general terminology

Dedication to diligenceto day-to-day operations

Experience:
Understandingof the entire renewal cycle(end to end)

Experience in various renewal cycle businesses like Billing, Policy Reading & Certificates

Preparing CAT modelling workbook

Creating Summary of Insurance

Preparing Cost Summaries