WTW Looking for US NAC – Billing at Mumbai, Maharashtra Full Time

Mumbai, IN

September 18, 2023

Principal Duties/Responsibilities

Review, Analyze and assess carrier/broker documentation for processing insurance billing

Process Agency bills including endorsements, audits, cancellations, extensions, new accounts, renewals, reports and fees

Generate and send the invoices to customers via Mail/E-mail

Handle undelivered invoice exceptions in timely manner

Following SOPs Client/Carrier specifications and adherence of all statutory requirements

Liaise with Client Managers and Client Support Service Teams for agency bill issues and resolve discrepancies

Timely and effective responses to all queries, requests, corrections, etc. received from field offices / Service centers in centralized agency mailboxes

Develop a sound understanding of the Billing Process along with the related upstream and downstream process

Maintain Quality and Turnaround standards.

Participate and contribute in potential process improvement areas

Ensure ongoing, effective relationships with stakeholders (Internal/external).

Any Graduate

Knowledge: Good understanding and knowledge of MS office (Especially MS Excel)